The Policy Circle is Hiring!

By The Policy Circle Team

February 26, 2023

Want to join a growing, thriving group with a mission to inspire women leaders?

The Policy Circle informs and equips women to be more effective and impactful civic leaders. We do this through a variety of programs that educate members on the impact of public policy and highlight specific ways that women can take ownership of solutions in their communities..

Technology Engagement Manager

About the Role:

The Policy Circle is seeking a Technology Engagement Manager, responsible for overseeing The Policy Circle’s technology infrastructure and existing and emerging systems. The ideal candidate should have an in-depth understanding of how systems interact and a proven track record of leveraging technology that drives results for organizations. As the team’s technology expert, this role will work across all organizational departments to support effective systems operation, including management and development of the Web site (WordPress), CRM database (Salesforce) development and administration, Zapier integration management, Member Portal/Community Platform configuration and development, and other third party integrations and tech tools. In addition, the Digital Systems and Technology Manager assists in the development and execution of strategies to optimize digital systems for maximum impact, including identifying opportunities for automation, streamlining processes, and improving user experience. In addition to being a tech guru, the ideal candidate must have strong strategic thinking and problem-solving skills and the ability to see the big picture to develop strategies that fully optimize systems. This role requires a combination of technical expertise, project management mastery, and people management skills.

Key Responsibilities:

Manages all organization technology platforms and internal and external systems
Develops and maintains organization digital and technology infrastructure
Ensures organization systems are integrated, operational and effective in delivering value to Members (external) and The Policy Circle team members (Internal)
Works with technology vendors on delivery of tech solutions (Web site, Community, Salesforce)
Manages all technology contracts
Serves as CRM database administrator, ensuring connection to key organizational systems
Conducts general website maintenance and ongoing development
Manages all third party integrations, such as Zapier
Manages and configures automations in CRM and marketing software
Assists in strategy to optimize web site and community portal
Serves as support in development of digital marketing strategies
Integrates third party digital tools for user engagement and data collection
Works across all departments to understand their digital needs and develops solutions that meet company goals
Ensures that systems and technology policies and procedures are documented and communicated to staff
Explores technology trends and recommends new and emerging systems solutions
Manages systems fundamental to organization’s internal operations – management of G-suite and accounts, security protocols, project management platforms, team collaboration tools, etc.

Skills and Qualifications:

Bachelor’s degree in Computer Science, Information Systems, or a related field
Proven track record in designing and working in complex technology systems, preferably in non-profit organizations
At least 5 years of experience working in digital systems management or a related role
Strong technical skills and knowledge of current and emerging digital technologies
Solid experience working in CRM databases (Salesforce preferred) and general understanding of data infrastructure as it relates to web site/user data
Experience in launching and/or working with third party Community platforms and related integrations
5+ years experience in Web site management/design and/or front-end/back-end web development
Advanced knowledge of WordPress – experience working with WP Registration, content gating, plug-ins, widgets, applications, etc.
Experience with API development and integration tools such as Zapier
Knowledge and experience in web site digital marketing strategies
Proficient understanding of web markup, including the latest in HTML, CSS
Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
Solid understanding of SEO functionality and principles used to drive web marketing
Experience with integration of online giving/payment tools
Excellent project management skills, with a proven ability to lead projects and deliver digital solutions on time and within budget
Strong communication and interpersonal skills, with an ability to collaborate effectively with colleagues at all levels of the organization
Experience in managing technology contracts and vendor relationships
Ability to work in a fast-paced environment and adapt to changing priorities and requirements

Salary/Hours/Status/Location:

$5,500 – $6,500 per month with generous benefits package* worth $20k
40 hours a week
Fully remote – will provide allowance for technology*

*Available after 90 days of employment

This Job description is not all-inclusive, and certain activities, duties or responsibilities may be required of the employee as needed.

Please send resume and cover letter to: kkuna@thepolicycircle.org and include “Technology Engagement Manager” in the subject line.

Position: Administrative Manager

About the Role

The Policy Circle seeks a highly organized, detail-oriented, flexible administrative professional that can work well with all team members across all departments and execute with autonomy. As a key component to organizational operations, this role is responsible for supporting the successful administration of The Policy Circle programs, initiatives, communications and general systems. The ideal candidate for this role should be a nimble team player and thrive in taking the ball and running with it, while jumping into different projects each day. If you are a master at multitasking and supporting efficient and effective organizational operations, this position is for you.

Responsibilities

General organizational operations support – assists with the management of organization systems (Basecamp organization, Zoom account management, G-suite management, Google Drive organization and maintenance, Calendly, etc.); manages gifts items, inventory and shipments; assists with team onboarding and ongoing staff-related activities
Primary support for Expansion and Engagement team – serves as a support for CLER Program, State Leadership Council, and Circles, including scheduling calls, setting-up Zoom meetings, providing reports on program participation, scheduling and supporting volunteer events, note keeping and reporting, tracking in Salesforce, etc.
Salesforce/Systems General Data Clean-up – conducts ongoing data maintenance and clean-up to ensure The Policy Circle CRM is up to date with accurate data (address corrections, duplicates, basic imports, record review, etc.), and partners with the Development Coordinator on clean-up projects.
Support for The Policy Circle Communications Team – researches potential outreach partners, builds outreach lists, assembles lists and records in Salesforce, and provides general support to communication activities as needed
General support for The Policy Circle initiatives – supports the management and maintenance of organizational calendar, including events calendar; assists with Annual Summit coordination and attendee relations; assists in printing of TPC materials and collateral for in person activities/events; assists with edits and basic compilation of TPC collateral, etc.

Qualifications

Bachelor’s degree from accredited university
3-5 years of proven administrative management experience, preferably in a non-profit organization
Proven track record of successful execution of organizational systems and implementation of new processes
Experience in multi-tasking and meeting deadlines in an entrepreneurial environment
Professional written and verbal communication skills with an eye for detail and accuracy
Superior time management and organizational skills
Proactive approach to problem solving with solid decision making skills
General proficiency with Salesforce, or comparable CRM platforms, with a willingness to engage in ongoing training
Skilled using G Suite applications (Sheets, Docs, Drive) – and willingness to learn new technology required
Prior experience preferred with Salesforce/CRMs, Smartsheets, Calendly, Basecamp, and Canva

Salary and Benefits

$4,000 – $5,000 per month with generous benefits package* worth $20k
35-40 hours a week
Fully remote – will provide allowance for technology*